Caskey Improves Mail Tracking with Proprietary App

Posted on November 1st, 2014

Caskey Group Mailing List ServicesHave you ever sent a mailing and wondered when it arrived at the customer’s address?  There are tools available to get those answers, but Caskey Group believed there had to be a less expensive, more thorough, and easier-for-our-clients-to-use solution.

Caskey Group developed IMb Track, its own proprietary tracking application that allows clients to follow their bulk mailings through the postal process by customer name.  Details include:

  • Which pieces of mail were scanned at each U.S. Postal Service facility
  • The number of days it took for mail to be delivered
  • Exactly which addressee’s mail was delivered or not

Other IMb Track benefits include:

  • Checking mail status 24/7 via secure web access
  • Receiving automated emails each time the mail status is updated
  • Viewing a personal dashboard providing unique measurability functions, including graphs and charts
  • Increasing confidence in the direct mail process by knowing WHEN your mail is delivered
  • Reducing tracking costs
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Account Management is Wonderful

Our partnership is working out very well. I am extremely pleased with our Client Relationship Manager’s management of our account. Thank you!

Healthcare Client, District of Columbia

Graphic Design

FANTASTIC!! What a great idea. It looks wonderful!

Foundation Client, District of Columbia

We LOVE Our Delivery Guy!

We trust him completely. He is so nice and always so helpful. He goes above and beyond, for sure!

Non-profit Client, Pennsylvania

Amazing Service

Looks great! I really appreciate everything you’ve done to make this work! Excellent service, as always!

Public Utility Client, New Jersey

So Thoughtful

Just wanted to say thanks for my birthday card. So cute.

Advertising Client, Pennsylvania

You Have The Edge!

The postcards look great! After a side-by-side comparison of your printing and my local printer’s, you DEFINITELY have the edge!

Greeting Card Design Client, Florida

Attentiveness

Many thanks to Caskey for your deep thoughts and insights on marketing, promotion, and program strategies for our programs. We appreciate the attentiveness we’ve received from Caskey.

Private School Client, Maryland

You guys rock!

We don’t say it enough. You guys rock. Thanks for all your help.

Healthcare Client, District of Columbia

Magazine Design

A HUGE THANK YOU to your designer for her patience and excellent work on this issue!!!

Private School Client, Maryland

Exceeded Expectations

I would like to commend Caskey Group on a fantastic job with preparing, printing and sending my company mailers. I really appreciate the outstanding customer service. It certainly exceeded my expectations.

Inspection Client, Maryland

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