Caskey Improves Mail Tracking with Proprietary App

Posted on November 1st, 2014

Caskey Group Mailing List ServicesHave you ever sent a mailing and wondered when it arrived at the customer’s address?  There are tools available to get those answers, but Caskey Group believed there had to be a less expensive, more thorough, and easier-for-our-clients-to-use solution.

Caskey Group developed IMb Track, its own proprietary tracking application that allows clients to follow their bulk mailings through the postal process by customer name.  Details include:

  • Which pieces of mail were scanned at each U.S. Postal Service facility
  • The number of days it took for mail to be delivered
  • Exactly which addressee’s mail was delivered or not

Other IMb Track benefits include:

  • Checking mail status 24/7 via secure web access
  • Receiving automated emails each time the mail status is updated
  • Viewing a personal dashboard providing unique measurability functions, including graphs and charts
  • Increasing confidence in the direct mail process by knowing WHEN your mail is delivered
  • Reducing tracking costs
Share Button

Exceeded Expectations

I would like to commend Caskey Group on a fantastic job with preparing, printing and sending my company mailers. I really appreciate the outstanding customer service. It certainly exceeded my expectations.

Inspection Client, Maryland

Going Over and Above

I can testify that you go over and above in helping clients (like me) prepare a newsletter for print. Thanks a bunch!

Professional Association Client, Pennsylvania

Touching

We LOVE the video! The president of the school cried when looking at it.

Education Client, MD

Looking toward the future…

So happy with your team and looking forward to working with Caskey now and in the future.

Education Foundation Client, Maryland

Excellent Customer Service

Thanks again! As always, our customer service rep & the rest of the gang are taking EXCELLENT care of us!

Senior Living Client, Pennsylvania

Positive Response

Samples arrived today. Nice work and quality. We have had a positive response from the people who received the card. Thank you for your work on this. I appreciate you working to meet the (moving) deadline on when we wanted this to drop.

Private School Client, District of Columbia

Commitment to Quality

Thanks again for all of your hard work, commitment to quality, and contribution to making our anniversary a success. I heard that people were so taken by the quality of the program you printed, they were taking extras.

Foundation Client, Pennsylvania

YOU ROCK!

Your email blasts have doubled my open rate. YOU ROCK!

Consulting Client, Michigan

Amazing Service and Positive Attitude

I wanted to thank all of you for getting this project out the door and meeting our outrageous schedule without a moment’s hesitation. I not only appreciate the amazingly good service but the positive friendly attitude that came along with it. Thank you so much.

Higher Education Client, Pennsylvania

Miraculous

Your team has pulled off some miracles for us and we feel that deserves our loyalty.

Casino Client, Delaware

View All | Submit a Testimonial